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Live4Cup : Forum / Issues with added code from translators

#1 05-06-2018 13:23:30


Issues with added code from translators


We are running into an issue where when we receive a translation package back from our vendors, there seems to be extra tagging created in the segments and it causes errors to our files and requires us to do manual fixes. This is especially true with excluded conditional text that are tags in the translation file. What's also bad here is that sometimes complete segments will disappear from the file after importing into Lingo and cause XML problems when exporting into Flare. I would say this has to do with the vendor using a tool other than Lingo, but I've had them use lingo on some of the files and the issues still occur. I've spoken with MadCap support and logged some crucial bugs to fix this issue that seems to be a main pillar of their software that isn't working. Has anyone else experienced this and if so, how did you fix it on your end in a scalable way?

Please help

I didn't find the right solution from the internet.

References: … mp;t=29641
Product Video Studio

Thank you

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